April 26, 2026

The message stays unsent, and you'll see a failure indicator. Tap to retry once your connection is restored.

Failed messages are caused almost entirely by connection issues – lost signal, unstable Wi-Fi, or a temporary network drop. The message is not lost; it's queued locally.

  • 1.

    Check your connection.

  • 2.

    Tap the failed message indicator to retry.

If the issue persists, try switching between mobile data and Wi-Fi. If the problem is on the recipient's end, the message will be delivered once they reconnect.

  • What happens if the internet drops?

  • How do I send messages?

  • How do I send files?

  • What is EXTRA SAFE?

  • How do I check connection issues?