April 26, 2026
Check your connection, device performance, and permissions.
Common causes
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Weak internet connection
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High network load
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Device limitations
What to try
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Switch to a more stable network (Wi-Fi)
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Close background apps
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Restart the call
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Move closer to your router
Related articles:
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What internet speed do I need?
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Why can't I hear or see others?
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What browsers are supported?
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What is EXTRA SAFE?
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How do calls work?